FAQ

FAQs - Acilis Studio
▼ What products and services does Acilis World & Acilis Studio offer?
At Acilis World, we specialize in high-quality vintage décor, including hanging plates and other unique home décor pieces to elevate your space with timeless elegance.

At Acilis Studio, we provide luxury interior design services and offer a curated collection of premium furniture and home styling solutions for high-end residential and hospitality projects.
▼ Do you offer international shipping?
No, we ship within Pakistan.
▼ What payment methods do you accept?
We accept payments via:

- Cash on Delivery (COD) all over Pakistan.
▼ How long does shipping take?
Our standard shipping times are:

- Within Pakistan: 3-5 business days.
▼ Can I return or exchange an item?
Yes, we offer returns/exchanges under the following conditions:

- The item must be unused and in its original packaging.
- Return requests must be made within 7 days of delivery.
- Refunds/exchanges will be processed once we receive the returned item.

For full details, visit our Refund Policy page.
▼ How do I contact customer support?
You can reach us through:

📧 Email: info@acilisworld.com
📞 Phone: 03008421124
📍 Address: Lahore Cantt, Lahore

Our support team is available Monday to Saturday, 11 AM – 6 PM (PKT).
▼ Do you offer discounts or promotions?
Yes! Keep an eye on our website and social media pages for special discounts and seasonal promotions.
▼ Do you offer customization or bulk orders?
Yes! For bulk orders or customized items, please contact us at info@acilisworld.com.
▼ Is my personal information secure when shopping on Acilis World?
Absolutely! We follow strict security measures and do not share your information with third parties. Read more in our Privacy Policy.